What we collect
We may collect the following information:
- Name, company, and job title
- Contact information including email address and telephone number
- Demographic information such as mailing address and postcode
- Application information required to guide product selection or specific to your use of equipment produced by Micromanipulator or our competitors
- Payment information including credit card numbers and billing information.
What we do with the information we gather
We require this information to understand your needs and provide you with a superior service, and in particular for the following reasons:
- On-line order placement (when applicable)
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your contact information (excluding credit card and other payment information) to our third party partners (field representatives and distributors) as required to provide you with the best local service.
- We will never sell your information.
- We do not share credit card or other payment information with any third party except for contracted merchant parties expressly involved in the billing process for your on-line order.
Micromanipulator is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Place credit card and other sensitive payment information using only the on-line ordering applications available via the https//www.micromanipulator.com web site. We do not store credit card information excluding the last four digits of a credit card number used for on-line payment. Do not e-mail credit card information or other sensitive payment information to Micromanipulator by using the contact us links on this site; Micromanipulator can not guarantee the security of such e-mail transmission.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.